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Our team will send you an updated profile that you can reinstall on your Android device and you will keep your Ubigi account.

NB: if the “ re-install my Ubigi eSIM” button is not displayed, please contact our Customer Service for more help as you may have an old profile that cannot be reinstalled. If not, you must check them directly on your Ubigi account under the Settings tab while connected through your Ubigi connectivity on the iPhone on which the eSIM profile is still installed (you can modify your password at that moment if you do not remember it) 2 – Once you are sure to remember your login+password, delete the Ubigi eSIM profile from your iPhone 3 – Download the Ubigi app on your Android device and connect to your Ubigi account by using your login and password: 4 – Once connected, go to the Settings tab and in the “eSIM” section, click on the “Re-install my Ubigi eSIM” button: 5 – Then follow the instructions on your screen to complete the installation. To transfer or switch your Ubigi eSIM profile from an iPhone to another Android device : 1 – First, make sure that you remember your login+password. How to transfer my eSIM profile from an iPhone to an Android device?